Support
How can we help?
Answers to common questions below. If something is still unclear, write to us.
Common questions
Do I need an account?
No, not for personal records. An account (passkey) is needed only for a shared ledger with another person.
How do I move my records to a new phone?
Open Account → Backup, save the file with a password and restore it on the new phone. It also works between iPhone and Android.
The other person doesn’t see my entry.
An entry appears for both after it is confirmed. While it is waiting, the sender sees it marked “awaiting confirmation”.
How do I delete my account and data?
See the section on deletion in the privacy policy.
Privacy policy: deleting your data →Can I edit or delete an entry?
You can correct it, and the previous version stays in the history. A correction to a shared entry is confirmed by the other person.
What language is the app in?
The app interface is in Russian for now.